1. The contract
Through this contract CraftPunks.com (CraftPunks SL with fiscal identity number B12345678, registered office Carrer de Sepúlveda, 96, 08015 Barcelona, Spain, and registered in the Trade Registry of Barcelona in the Book 123456, File 12, Sheet 123456, Number 1) sells to the customer (any person or entity with whom CraftPunks signs any contract of sale from their catalogue) and this customer buys from CraftPunk.com the product specified in the invoice. The term "Contract" means sales operation that is implemented by this document. The term “product” means the goods that are the subject of the contract.
2. Availability and prices
The data that appear in our database correspond to products that have at once entered into our catalogue. We take no responsibility for any typographic or arithmetic error that could occur in our web page. Although CraftPunks.com has in stock more than 90% of its catalogue, it is not possible to offer a complete guarantee of availability from stock at the time of purchase. In the event that a particular vintage of a product is not available, it will be replaced by the product of the following vintage.
The cost of delivery will be added to the total price.
In relation to delivery, payment will be made in one of the forms below, to be chosen by the buyer: Bank Transfer, Cash on Delievery. CraftPunks.com will send the relevant invoice to the client digitally via email and at the time of delivery.
5. Cancellations and refunds
Orders can be cancelled without charge until the time that the shipment is made. Notice of cancellation received once the package has already been sent will be considered as a return. Returns may be made up to 3 days after receiving the product. Shipping charges are paid by the customer. The cost of the purchase will not be refunded, but may be used in another purchase.
Those returns resulting from an error by CraftPunks.com or product defects are excluded from this case. In this case, CraftPunks.com will replace the defective product with one that is the same and cover the cost of return postage and shipping. If it is not possible to replace the product, we will refund the amount paid. To return products please contact us by phone on (+34) 603 57 39 5 or email email@example.com.
6. Security and confidentiality
In compliance with the provisions of the Law 15/1999 of 13 December on the Protection of Personal Data, from the time a customer places an order, their personal data, addresses and information related to their form of payment, are incorporated into our database and used solely to process the order and send information on offers and services that may be of interest to our customers. CraftPunk ensures the confidentiality of data provided by our customers as the personal data requested are always strictly necessary.
CraftPunk.com agrees not to use this information for any means other than that already agreed and not to sell or transfer the information to third parties under any circumstances. In any case, CraftPunks.com customers may, at any time, demand their rights of access, rectification, cancellation and complaint, by writing to our email address firstname.lastname@example.org.
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