About orders and delivery

General conditions

  • The user declares that he / she has the legal minimum age to consume alcohol, since as stipulated by law, the sale of alcoholic beverages of any graduation to minors under 18 years of age is prohibited.
  • The prices shown are inclusive of VAT
  • The published prices are valid except for typographical error or end of promotion
  • The stocks are always subject to availability of the manufacturer

Conditions of purchase

  • The shipping costs are always at the customer's expense except when CraftPunks.com agrees free delievery.
  • No refund is accepted after 3 days from the date of receipt of the merchandise.
  • On delivery, check that the package is in perfect condition. We do not take care of defects or incidents not reflected by the customer on the delivery note at the time of receipt of the merchandise.
  • In case of return the transport costs of both shipping and return are at the customer's expense.
  • The cost of the order will be paid in Cash ir by Bank Transfer in advance
  • The order will be sent within a period of 24 to 72 hours depending on customer address.

Purchase procedure

  • Choose the beers you are interested in buying through the menus of the different categories.
  • You have two purchase options:
    1. Prepare a list with everything you are interested in buying, indicating the quantity of each product, and send an email to the following address: beer@craftpunks.com
    2. Make the purchase through the online shop. You will be notified via e-mail about the cost of delivery.
    In each case we proceed to prepare the order and if there are any incidents (product sold out, insufficient quantities) we inform you to make possible changes in the order in progress.
  • We process the final budget with the delivery cost included.
  • Once accepted the budget we will indicate the account number to make the entry (bank transfer). It is necessary that you send us by email your personal data (full name and address, a valid phone number, hourly availability etc.) to manage the delivery.
  • Once confirmed the reception of the transfer, we will negotiate with the courier company the delivery at the address indicated.

GOOD TO KNOW: if we have a history of collaboration we can accept cash payment on delivery

Curious? See our cool beer collection!


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